FRC: Safe Email Sender

Recently we have begun using a bulk email service provided by Constant Contact. Bulk email is normally filtered out of your in-box UNLESS you have registered a sender as a "safe sender"; this means you want to receive the emails they send you, even when they are sent out in a bulk mailing.

We send our Newsletter and weekly Program Reminders to thousands of homeschooling families throughout New England. We don't send our Program Reminders to individual recipients. We use the bulk email provider, Constant Contact because those weekly emails must be sent in bulk in order to reach everybody in a timely manner.

Whether you are a member of this organization or not, we invite you to read our Program Reminders and consider joining us on an FRC Ed-venture. If you are not receiving at least one FRC email a week, it is possible that what we are sending you is being filtered out of your in-box before you actually see it.

In order for you to receive the Program Reminder email, the FRC must be on your 'safe senders' email list. Sometimes that is as simple as making sure our email addresses are in your email address book (frc@frc.info and registrations@frc.info). You might also need to check your SPAM filter settings or your JUNK mail folder. For additional information about 'safe senders' please read below:

How do I put the Family Resource Center on my safe senders e-mail list?

To address the problems of SPAM, many Internet Service Providers (ISPs) and email systems now block or filters email that is not from a "safe sender." Since the FRC Newsletter and weekly Program Reminders will be sent to you exclusively through email, it is very important that you add the frc@frc.info or registrations@frc.info to your list of accepted senders.

Below is a list of some popular ISPs with directions on how to add frc@frc.info or registrations@frc.info to your known sender list.

If, after following the steps below you are still not receiving regular e-mail notices from frc@frc.info or registrations@frc.info you may need to contact your ISP directly. We would ask that you inform them of the difficulty and request they allow e-mail to be received from frc.info. Click here for an example of how to communicate with your ISP directly regarding this issue.

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America Online (AOL):

Check your Spam Folder to make certain that your filters have not mistaken our emails as Spam:

Go to AOL Keyword: Spam Folder

If there are any emails from frc@frc.info or registrations@frc.info select them

Then select "This Is Not Spam" button

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Comcast Web Mail:

Select the "Email Options" link in the main toolbar

Select "Edit/View Parental Controls" under the Comcast Email Settings menu

Enter each of the following specific FRC email addresses, then select the "Add" button:

frc@frc.info

registrations@frc.info

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EarthLink:

Classic Web Mail:

Select the "Address Book" link in the left pane, below your Inbox and other mail folders

Choose "Companies (Domains)" from the menu next to the Add button

Select the "Add" button

Type "frc.info"

Select "Allow This Company (Domain)"

Enhanced Web Mail:

Select the "Address Book" tab in the Folders/Address Book Pane

Select the "New" button at the bottom of the pane

Choose "Add/Edit Company (Domain)"

When the Companies (Domains) panel opens, select the "Add" button

Type "frc.info" in the text field

Select your "Enter" or "Return" key

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Gmail:

Select "Contacts" link on the left hand side menu

Select "Add Contact" link on the right hand side of page

In the "Primary Email" text box, type in "frc.info"

Select the "Save" button

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Hotmail:

Select the "Contacts" tab

On the left side of the page, select the "Safe List" link

Type in "frc.info"

Select the "Add" button

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MS Outlook:

Go to the "Tools" menu

Select "Options"

Select "Junk E-mail" button

Select "Safe Senders" tab

Select "Add" button

Type in "frc.info"

Select "OK" button for the "add address or domain" menu

Select "OK" button for the "junk e-mail options" menu

Select "OK" button for the "options" menu

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Netscape Web Mail:

Select "Options" link from the menu

Select "Email Rules" link

Select "Add Rule" button

For the "If…" make sure the drop down "From" and "contains" are chosen

In "the phrase" text field type "frc.info"

For "then deliver to…" "INBOX" is choose

Select "Add Rule" button

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Yahoo!:

Select the "Addresses" tab

Select "Add a New Contact" link

Enter "@frc.info" in the Email field

Select the "Save" button (you may add other information however it is optional